Bestcardash Privacy Policy

Effective Date: 24 October 2026

At Bestcardash, we are committed to protecting your privacy and ensuring your personal information is handled in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains how we, as the Responsible Party, collect, use, store, and share your personal information when you use our website, bestcardash.com, and our related lead-generating pages.

1. Information We Collect and How We Collect It

We align our definition of "personal information" with POPIA. We collect only the information necessary to provide our services and connect you with relevant partners.

• Information you provide to us directly: When you submit an online form to request a quotation, enter our promotional draws, or contact us, we collect details such as your name, telephone number, and any other details you explicitly provide. Other contact methods may request additional information.
• Information collected automatically: Our website automatically collects technical data, including your IP address, browser type, operating system, and browsing behavior using cookies and tracking technologies. This helps us optimize website performance and user experience. You can manage your cookie preferences through our cookie consent banner.

2. Purpose and Lawful Basis for Processing

We process your personal information strictly for the purposes for which it was collected, relying on the following lawful bases:

• Consent: When you request an obligation-free quote, you explicitly consent to us sharing your contact details with our independent third-party partners who can fulfill your request. Your consent is also required if we intend to send you direct marketing communications. You may withdraw your consent or opt-out of marketing at any time.
• Legitimate Interests: We process usage and technical data to monitor website performance, prevent fraud, and manage our business operations.

3. Sharing Your Information (Third-Party Disclosure)

As a lead-generation platform, our core function involves sharing your information with selected clients and partners so they may contact you regarding the specific quotes or services you requested.

• Operators and Partners: We only share your data with partners who are bound by written agreements to protect your confidentiality and comply with POPIA. Once your information is shared, the receiving client becomes the Responsible Party for that data, and their privacy policy will apply to their interactions with you.
• Cross-Border Transfers: In some instances, our service providers (e.g., cloud hosting or email platforms) may store data outside of South Africa. We ensure these transfers comply with Section 72 of POPIA, meaning the recipient country offers adequate data protection laws or we have suitable safeguards in place.

4. Data Security and Retention

We implement appropriate and reasonable technical and organizational measures to secure your personal information against loss, damage, and unauthorized access (such as using SSL encryption).

We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Data is securely destroyed or de-identified when it is no longer needed.

5. Your Rights as a Data Subject

Under POPIA, you have the following rights regarding your personal information:

• The right to be notified that your information is being collected.
• The right to access the personal information we hold about you.
• The right to request the correction, updating, or deletion of inaccurate or outdated information.
• The right to object to the processing of your information (e.g., for direct marketing).
• The right to lodge a complaint with the Information Regulator of South Africa.

6. Minors

We do not intentionally collect personal information from individuals under the age of 18 without the consent of a competent person (parent or legal guardian). If you believe we have inadvertently collected data from a minor, please contact us immediately to have it removed.

7. Contact Details and Information Officer

We have appointed an Information Officer who is responsible for ensuring our compliance with POPIA and handling any requests or concerns you may have.

To exercise your rights or if you have any questions about this Privacy Policy, please contact our Information Officer at: Email: info@bestcardash.com

If we are unable to resolve your concern, you have the right to complain to the Information Regulator of South Africa.

Changes to this Policy: We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information.